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Tell Us What You Need

We’re here to assist you every step of the way.

Got Questions, Queries or Concerns?

Got A Few Questions?

Frequently Asked Questions

How much is your Wash and Fold service?

Please check detailed pricing here

Do I need to be home when you pick up or deliver my laundry?

No, but when scheduling for service, please provide clear instructions indicating where we can find your laundry and drop it off. Please ensure that you have a secure space, not visible from the street, where you can leave your laundry. If you live in an apartment or condo complex, you can leave your laundry with the front desk attendant if you have one. If your building requires a code to enter, please inform us at the time of placing the order.

Can I provide my own laundry detergent?

We are sorry, but we can not pick up your laundry detergent to use. We do carry a large variety of detergents and fabric softeners which you can choose from when setting your preferences and/or order

How soon do I get my clean laundry back?

For Wash & Fold service, you can get your laundry back as soon as the next day.  For Dry Cleaning service, you can get your laundry back in three days.

Do I need to separate my laundry?

No, all you need to do is put your dirty laundry in bags and we’ll take care of the rest. We will check the pockets for foreign items (pens, lighters, gum, etc.) and we will separate white clothes, light clothes, and dark clothes into different machines. If you have special instructions for certain items, make sure to let us know when placing your order.

Can I make special requests on how I want my laundry done?

Of course! During the account setup process you will be able to add your personal preferences that will be followed for each and every order. In addition, when you place an order you will be able to create specific instructions for that individual order.

Have Other Questions?

Call or Text us at (213) 347-4729 or Email us at info@lasoaperstars.com or leave us a message here

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